We are proud to offer Free Standard Shipping on all U.S. orders over $50.00. All items are shipped by USPS via a traceable method. Delivery times may vary so please allow 3-5 business days for all Standard Ground Shipping. Once we ship your order, a shipment confirmation email will be emailed to you. You may use the tracking number at www.usps.com to monitor the transit status.
* International buyers please click here to view or shipping polices.
When will my order be shipped?
If your order was placed Monday thru Thursday it will be shipped the same day or the day after. If your order was placed on Friday prior to 3:00pm EST, the order may be shipped the same day, if not it will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select.
What's the status of my order? How do I track my order?
Once you have placed an order, you can check on its status at any time under your account. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.
Do you ship to PO boxes or APO/FPO addresses?
For security reasons, we do not currently ship to P.O. boxes only APO/FPO addresses.
What are your shipping rates?
Ground and express shipping are offered through USPS. The estimated shipping timeline varies based on the shipping service. If you do not receive your order within 8 business days via Standard Ground, or the specified date for Expedited shipping options, please contact us.
- First-Class Standard Ground / Spend over $50.00 (2-5 Business Days) - $0.00
- First-Class Standard Ground (2-5 Business Days) - $3.99
- Priority Mail Standard (2-3 Business Days) - $12.99
- Priority Mail Express / Order before 11am EST (1 Business Days) - $29.99
What's the difference between "Order Date" and "Ship Date"?
On our websites, "Order Date" and "Ship Date" are not the same. For example, if you place an order on Friday at 11:00pm EST, your package will not ship until after the weekend. When you place an order, you'll see an "Estimated Ship Date" on the order page. If you opted for 2nd Day Shipping, you will receive your package two days after it ships. In some cases this does not necessarily mean two days after you placed the order. Although most orders are shipped the same or next day, please take weekends and holidays into account when considering the shipping date.
My order says it was delivered but I never received it!
Please contact your local post office to determine if they are holding the package for you. We also recommend checking with your neighbors to verify it was not delivered to them while you were out. If you are still unable to locate your package, please email us and our Customer Care team will promptly assist you.
Please contact us if you have any further questions. CLICK HERE