We are proud to offer Free Standard Shipping on all U.S. orders over $25.00. All items are shipped by USPS via a traceable method. Delivery times may vary so please allow 3-7 business days for all Standard Ground Shipping. Once we ship your order, a shipment confirmation email will be emailed to you. You may use the tracking number at www.usps.com to monitor the transit status.
When will my order be shipped?
If your order was placed Monday thru Thursday it will be shipped the same day or the day after. If your order was placed on Friday prior to 3:00pm EST, the order may be shipped the same day, if not it will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select.
Returns Policy
Thank you for shopping with us. We hope that you are delighted with every order you receive from Risque21.com, but if you are not perfectly satisfied with your items, you have 30 days to return them to us for a refund.
- Note: we reserve the right to reject orders from individuals who make excessive returns.
- Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exchanges
At this time Risque21.com is unable to except exchange requests. Please request a return and create a new order for the replacement item.
Refunds
Items must be returned to us at our warehouse address within 30 days of delivery. Returns received after this time may be accepted at the discretion of Risque21.com but can only be refunded as store credit. Please ensure that all returns are sent back in the original packaging provided and with returns tags still attached. All Risque21.com orders should be returned to the address below:
Risque21.com
P.O. BOX 43322
Charlotte, N.C. 28215
You will be notified by email once your return has been received and processed by a member of our team. Please note Risque21.com does not refund customs duties, shipping costs or international sales tax.
